Content Moderation Services to Build Trust Online
Our content moderation services offer expert user-generated content (UGC) filtering. Count on our content moderation experts for your platform’s safety.
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Content Moderation Services at Label Your Data
In a tech-driven world, we at Label Your Data believe in relying on human experts for our content moderation service. AI-powered tools can sometimes be biased, but our human team ensures fairness and trust in maintaining your online platforms, expertly handling all major types of content moderation data. Here are the content moderation solutions we provide to protect your digital space:
Video Content Moderation
By moderating videos for your content policy compliance, our content moderation experts help to keep your video-sharing platform, like TikTok, free from harmful content. We identify and remove videos containing violence, nudity, hate speech, and copyright violations.
Image Content Moderation
We ensure a safe online environment for your platform by moderating images to filter out content that violates your community standards, preventing the upload or display of graphic violence, explicit adult content, offensive imagery, or copyrighted materials.
Text Content Moderation
Our content moderators handle various forms of text-based content, including text messages, comments on social media, and forum posts, to prevent harassment, hate speech, and inappropriate language, as well as removing spam, phishing attempts, and harmful links from UGC.
Audio Content Moderation
Our audio content moderation services ensure top-notch quality and safety on your music platform. We meticulously moderate uploaded songs or other audio data, filtering out poor-quality and inappropriate content, guaranteeing a positive user experience of your platform.
Benefits of Working with Our Content Moderation Experts
As seasoned experts, we bring a personalized approach to each client looking for a top-notch content moderation service. Here’s why Label Your Data is your trusted choice.
Certified Security
Handling sensitive content, often containing personal user data, requires having an on-site team. Our experts can work securely from dedicated offices, and we strictly follow GDPR and CCPA regulations while being certified for data security under GISO/IEC 27001:2013.
Scalable Solutions
We have the capability to seamlessly scale and expand our teams of 50+ content moderators. Our flexible business model allows our content moderation professionals to allocate even a few hours per day, with one or two individuals dedicated to your project.
Customized Approach
Our content moderation services are tailored to the unique needs of each client, ensuring a personal touch. We adapt to your resource availability, budget constraints, and preferred timings, providing a custom solution that suits your project best.
Ready to discuss your content moderation needs?
Label Your Data provides online content moderation services that are perfectly tailored to your requirements and seamlessly integrated into your platform for the most productive results.
Client communication
We begin by working closely with you to grasp your specific project needs. When it comes to content moderation problem-solving, our team is ready to address any challenges you may encounter.
Seamless integration
Whether your content resides on a platform, within a chat solution, or any other existing system, our team ensures a smooth integration process, utilizing advanced content moderation tools to enhance efficiency.
Content moderation
Our dedicated team expertly handles the sheer volume, diversity, and constantly evolving nature of user-generated content (UGC). We work with different content types (including harmful or inappropriate content), platforms, languages, and emerging trends. The complexity of this process is made more challenging by context, cultural differences, and subjectivity, prompting our team to constantly improve their moderation techniques and tools.
Tailored SLA management
We negotiate and establish Service Level Agreements (SLAs) to determine the time required for content moderation from the moment data is received or video is uploaded. Our goal is to ensure that the moderation process is not only effective, but also meets your specified timelines.
Content moderation audits
As an integral part of this process, we conduct regular content moderation audits to ensure the ongoing quality, safety, and compliance of your platform. These include comprehensive evaluations of content moderation policies, procedures, and outcomes, as well as continuous improvement efforts.
Why Choose Label Your Data?
Our 10+ years of experience in building remote teams allows us to expertly navigate 500+ data annotators and provide expert content moderation services in 55 languages. If you choose us as your content moderation services provider, you choose the winning mix of quality, speed, and security.
Our Success Stories
Main challenge:
Balancing resource availability with the fluctuating demands of an on-demand project.
Solution:
Developing scalable content moderation protocols and flexible annotator shift scheduling.
Video Content Moderation for a Karaoke App
The Label Your Data team worked with an Israeli client who was developing a karaoke app with a platform resembling TikTok, where users could upload videos of themselves singing. Our primary task was to review these videos and determine whether the users were indeed singing or engaged in other activities. If a video did not feature singing, we promptly blocked and removed it from the platform, ensuring the moderation of video content. This project operated on an on-demand basis during the MVP stages, and the volume of video data was relatively limited. Additionally, we were responsible for identifying and removing videos featuring users under the age of 13, flagging them for deletion or awaiting the client’s approval for further action. Our annotators dedicated several hours each day to effectively moderate the content for our client.
Main challenge:
Ensuring timely review and approval of user comments.
Solution:
Implementing a streamlined comment moderation workflow.
Comment Moderation for a News Website
Our collaboration with a US-based news website presented the challenge of managing user comments effectively. As user engagement soared, the platform struggled to maintain timely moderation. Our solution at Label Your Data involved streamlining the comment moderation process. We optimized workflow, increased moderator availability during peak times, and established clear guidelines. This resulted in faster comment approval, enhanced user satisfaction, and a well-moderated commenting system, fostering healthy discussions and community participation on the website.
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FAQs
What does a content moderator do?
A specialist working for a content moderation company is responsible for evaluating and overseeing online content to ensure it complies with predefined guidelines and policies. This means a content moderator makes sure that all user-generated content (UGC) on your platform is devoid of scams, illegal material, and poses no harm to your user community.
Is content moderation considered a form of customer service?
Content moderation as a service is not typically categorized as traditional customer service but rather as a specialized form of content management and moderation.
Is content moderation a technical job?
Yes, content moderation is a technical role that involves the assessment and management of online content for compliance with specific guidelines or policies.