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Kyle Hamilton

Kyle Hamilton

PhD Researcher at TU Dublin

Trusted by ML Professionals

Trusted by ML Professionals
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Published July 16, 2024

Comparing CloudFactory vs. SuperAnnotate: Expert Insights

CloudFactory vs. SuperAnnotate: A Comparative Guide

Selecting the right data labeling vendor can be a daunting task, with numerous factors like quality, scalability, turnaround time, and cost to consider. You may struggle to find a balance between accuracy and efficiency, often facing challenges in managing large-scale annotation projects.

CloudFactory and SuperAnnotate are among the vendors that address these pain points. CloudFactory leverages a global workforce for scalable solutions, while SuperAnnotate offers advanced tools and machine learning integration for streamlined workflows. Read on to compare these options and choose the best fit for your data labeling needs.

CloudFactory vs. SuperAnnotate: Company Profiles

Feature

CloudFactory

SuperAnnotate

Founded

2010

2018

Headquarters

Kowloon, China

Sunnyvale, California

Market Focus

  • Aerial and geospatial

  • Autonomous vehicles

  • Finance

  • Healthcare

  • Insurance

  • Government

  • Retail

  • Agriculture

  • Robotics

  • Healthcare

  • Aerial imagery

  • Insurance

  • Sports

  • Security & surveillance

  • Autonomous driving

CloudFactory Company

CloudFactory in numbers

CloudFactory offers human-in-the-loop (HITL) data labeling solutions, leveraging a global, on-demand workforce supported by AI technology. With a talent pool of over 7,000 data annotators, CloudFactory is trusted by more than 700 AI companies. Established in 2010 by Mark Sears, the company has a presence in the UK, US, Nepal, and Kenya. As of 2024, Kevin Johnston has taken on the role of CEO, with Sears transitioning to Executive Chairman.

SuperAnnotate Company

SuperAnnotate in numbers

SuperAnnotate provides an advanced annotation platform that integrates machine learning and human expertise to deliver precise and efficient labeling solutions. Known for its robust tools and seamless workflow integration, SuperAnnotate supports various industries, including autonomous vehicles, healthcare, and e-commerce.

Services and Products

CloudFactory Services and Products

Core services offered by CloudFactory

CloudFactory offers human-in-the-loop AI solutions, combining people and technology for data curation, annotation, QA, and model optimization.

Their core services include:

  • Data Labeling: Accelerated Annotation for 2D images and videos, Workforce Plus for video and LiDAR data, Vision AI Managed Workforce for computer vision tasks, and NLP for text and audio data labeling.

  • Data Processing: Workforce support for business process optimization and back-office tasks.

  • Human-in-the-Loop Automation: Managed Workforce for industries like aerial and geospatial, autonomous vehicles, finance, healthcare, insurance, and retail.

Their products include:

  • Products: Hasty, a data-centric ML platform for computer vision applications acquired in 2022, offering AI-powered image annotation, quality control, and no-code model building.

SuperAnnotate Services & Products

SuperAnnotate provides a comprehensive annotation platform with features designed to enhance efficiency and accuracy. Their services include:

  • Advanced Annotation Tools: A powerful suite of tools for annotating images, videos, and LiDAR data with machine learning assistance.

  • Automated Labeling: Integration of machine learning models to automate repetitive tasks and improve labeling speed.

  • Quality Control: Multi-layered QA processes to ensure high-quality annotations.

  • Workflow Integration: Seamless integration with popular data management and ML platforms.

Pricing Models

Feature

CloudFactory

SuperAnnotate

Pricing Structure

Flexible plans

Subscription-based/pay-as-you-go options

Pricing Details

  • Pay per object (Computer Vision)

  • Hourly rate (NLP projects)

  • Yearly agreement option (fixed cost, billed monthly)

  • Transparent pricing with detailed cost breakdowns based on annotation volume and complexity

Free pilot

No

Yes (offers a free trial period to evaluate their platform)

Additional Notes

  • Discounts for high-volume projects

  • AI assistance and feedback included in some plans

  • Scalable pricing plans to accommodate different project sizes and needs

Dataset Types

CloudFactory Dataset Types

Supports both computer vision and NLP data. The data annotation formats include PNG Masks, JSON, and COCO for import, and COCO, Pascal VOC, JSON, and PNG Masks for export. They work with 2D image and video files in formats such as PNG, JPG, WEBM, HEIC, BMP, TIFF, and all video types supported by FFmpeg.

SuperAnnotate Dataset Types

Specializes in computer vision data with support for various annotation formats like COCO, Pascal VOC, and YOLO. They handle image, video, and LiDAR data, providing detailed annotations for complex projects.

Data Annotation Tools

CloudFactory Annotation Tools

CloudFactory provides a versatile platform for data annotation, allowing clients to use their tools or integrate with existing software. Key features include:

  • Flexibility: Clients can choose to use CloudFactory’s proprietary tools or integrate with their own software, providing a seamless workflow that fits their specific needs.

  • Tool-Agnostic Analysts: CloudFactory’s data analysts are adaptable and capable of learning custom tools required by clients, making the service highly customizable.

  • Partnerships: CloudFactory collaborates with data labeling companies like Dataloop, Datasaur.ai, and Labelbox to provide complementary workforce solutions, enhancing their service offerings with additional expertise and resources.

  • Automation Features: Includes label assistants, fully automated labeling, active learning, and AI-consensus scoring, which help in speeding up the annotation process while maintaining high accuracy.

SuperAnnotate Annotation Tools

SuperAnnotate platform's interface

SuperAnnotate provides a powerful annotation platform with advanced tools for precise labeling. Key features include:

  • Advanced Toolset: A comprehensive suite for image, video, and LiDAR annotation, designed to handle complex projects with precision. The tools are user-friendly and enhance productivity through intuitive interfaces and powerful functionalities.

  • AI Integration: Automates repetitive tasks to enhance speed and accuracy, allowing human annotators to focus on more intricate tasks. This integration significantly reduces the time required for data labeling while improving overall quality.

  • Collaboration Features: Supports team collaboration with real-time updates and version control, ensuring that all team members are aligned and can work efficiently together.

  • Custom Workflows: Allows users to create custom workflows tailored to their specific project needs, ensuring a smooth and efficient annotation process.

Integrations

CloudFactory Integrations

Integrates with major cloud storage platforms like AWS S3, Google Cloud Storage, and Azure Blob Storage. Supports machine learning frameworks such as TensorFlow and PyTorch. Key integration features include:

  • Cloud Storage: AWS S3, Google Cloud Storage, Azure Blob Storage

  • Machine Learning Frameworks: TensorFlow, PyTorch

  • REST API: Automates and manages labeling projects

  • Data Security: Prioritizes secure cloud environments

  • Data Ownership: Users retain full ownership of all uploaded data

SuperAnnotate Integrations

Offers seamless integrations with popular ML and data management platforms, ensuring efficient workflow management. Key integration features include:

  • Cloud Storage Integration: Compatible with AWS, Google Cloud, and Azure

  • ML Platform Compatibility: Works with TensorFlow, PyTorch, and other major frameworks

  • API Access: Provides robust APIs for custom integrations

Annotation Process

CloudFactory Annotation Process

CloudFactory integrates human expertise, established workflows, and advanced technology for data labeling. Here’s an overview:

  • Pre-Commitment: CloudFactory offers a free analysis of your instructions, tests tasks, and provides feedback. This 10-hour mini pilot labels a sample set and delivers a detailed report with recommendations, helping clients understand the capabilities and benefits of their service before committing.

  • Getting Started: A dedicated team is onboarded over two weeks, determining expert needs and recruiting additional workers if necessary. CloudFactory’s global network is capable of handling large projects efficiently, ensuring a smooth start to any annotation project.

  • Data Annotation Process: The team labels data per your specifications, with rigorous quality checks at every step. Continuous monitoring and adjustments refine workflows and QA procedures, ensuring high-quality outputs.

  • Support and Management: Each project has a Client Success Manager, Delivery Team Lead, and Channel Manager for ongoing support, ensuring that clients have the resources and assistance needed throughout the project lifecycle.

SuperAnnotate Annotation Process

Now let’s see how the data annotation process works at SuperAnnotate:

  • Pre-Commitment: SuperAnnotate provides a free trial period, allowing potential clients to evaluate their platform and its capabilities before committing to a paid plan. This helps clients understand the tool’s features and how it can benefit their specific projects.

  • Getting Started: The onboarding process is quick and efficient, with dedicated support to help clients get started. SuperAnnotate’s team works closely with clients to ensure that all requirements are met and that the platform is set up to handle the specific needs of the project.

  • Data Annotation Process: Combines human expertise with machine learning for efficient labeling. The annotation process is streamlined with advanced tools and automated features that enhance productivity and accuracy.

  • Support and Management: Offers comprehensive support with dedicated account managers and technical assistance. Clients receive continuous support to address any issues and optimize the annotation process.

Quality Assurance

CloudFactory QA

CloudFactory ensures highly accurate annotations through a combination of automated checks and human review, boasting a 100% QA guarantee. Their multi-layered quality control includes:

  • Gold Standard: Setting a benchmark for quality that all annotations are measured against.

  • Sample Review: Regularly reviewing a sample of annotations to ensure consistency and accuracy.

  • Consensus: Using multiple annotators to achieve consensus on complex tasks.

  • Intersection over Union (IoU): Measuring the overlap between predicted and ground-truth annotations to quantify accuracy.

  • Model Feedback: For computer vision tasks, CloudFactory provides feedback to improve your model, not just the data labeling.

SuperAnnotate QA

SuperAnnotate's built-in, multi-level QA system

SuperAnnotate employs a rigorous QA process with multiple layers of checks, including automated validation and human review, to maintain high-quality standards. Their QA process includes:

  • Automated Validation: Using machine learning models to automatically check for errors and inconsistencies.

  • Human Review: Manual reviews by experienced annotators to catch any issues that automated checks might miss.

  • Feedback Loops: Providing continuous feedback to improve annotation accuracy and address any recurring issues.

  • Quality Metrics: Tracking key metrics to ensure that annotations meet the required standards and making adjustments as necessary to maintain quality.

Security and Data Compliance

Feature

CloudFactory

SuperAnnotate

Access Controls

  • Secure browser access

  • Antivirus on all worker computers

  • Secure network environment with advanced threat protection

  • AWS S3 secure storage

  • Private VPC

  • Restricted access

  • Prompt deletion

  • Granular permissions

Worker Screening

All workers sign a security agreement and NDA

Thorough background checks and NDAs for annotators

Compliance

  • ISO 9001:2015

  • ISO 27001:2013

  • SOC 2

  • HIPAA

  • GDPR

  • Uses OneTrust for data processing and storage tracking

  • SOC 2 Type 2

  • CCPA

  • GDPR

  • HIPAA

  • SSO

  • 2FA

TL;DR

Criteria

CloudFactory Pros

CloudFactory Cons

SuperAnnotate Pros

SuperAnnotate Cons

Services

Flexible pricing

Scalable solutions

Limited support for advanced NLP tasks, especially in non-English languages

Advanced tools and ML integration

Subscription-based pricing may be less flexible for small projects

Tools

User-friendly, flexible integration with existing software

Lacks some advanced features

Supports image, video, and LiDAR data with AI integration and custom workflows

Requires a learning curve for new users

Pricing

Flexible pricing (per object for Computer Vision, per hour for NLP)

Pay only for what you use

High-volume discounts

Annual agreement with fixed cost billed monthly

Specific tools needed for Accelerated Annotation

Transparent pricing with subscription-based and pay-as-you-go options

Free trial available

Pay-as-you-go pricing can be more expensive for very small projects

QA

Quick turnaround due to efficient processes

Less stringent QA, which might affect accuracy in some cases

Automated validation, human review, and continuous feedback

High standards may result in longer turnaround times

Now, let’s sum up the key points discussed in this article. CloudFactory offers flexible, scalable solutions with human-in-the-loop services, ideal for healthcare and finance, but it lacks support for advanced NLP tasks and a free trial. SuperAnnotate excels with advanced tools and machine learning integration, suitable for various sectors. It offers transparent, flexible pricing and a free trial, but may not be as cost-effective for small projects and has a learning curve. Both ensure high-quality annotations through rigorous QA processes.

But if you’re looking for a trusted and versatile data labeling vendor that offers:

  • No commitment

  • Flexible pricing

  • Tool-agnostic

  • Data-compliant

Run a free pilot with Label Your Data and see for yourself!

FAQ

How does CloudFactory ensure the security of sensitive data during the annotation process for ML projects?

CloudFactory protects sensitive ML data with multiple security layers, including secure browsers, antivirus software, and secure networks. All analysts sign NDAs and undergo background checks. The company complies with ISO 27001:2013, SOC 2, HIPAA, and GDPR standards, ensuring top-notch data security and privacy.

Can SuperAnnotate handle custom annotation requirements for highly specialized ML projects?

Yes, SuperAnnotate can manage custom annotation needs for specialized ML projects. Their platform supports creating tailored workflows and offers advanced, adaptable annotation tools. Their team also assists in configuring the platform for unique project requirements, making it ideal for complex tasks.

What support options are available if I encounter issues with CloudFactory or SuperAnnotate for my ML project?

Both CloudFactory and SuperAnnotate provide robust support for ML projects. CloudFactory assigns dedicated managers and offers comprehensive project management. SuperAnnotate provides dedicated account managers and technical support. Both platforms also offer extensive documentation and training resources to assist users.

Written by

Yuliia Kniazieva
Yuliia Kniazieva Editor-at-Large

One of the technical writers at Label Your Data, Yuliia has been gradually delving into the intricate aspects of AI. With her strong passion for the written word and technical expertise, Yuliia has developed a keen interest in the evolving field of data annotation and the power of machine learning in today's tech-savvy world. Check out her articles to learn more about the complex world of technology and find the solutions that work best for your AI project!