Effective: July 5, 2025
Welcome to the Label Your Data Affiliate Program (the "Program"). These Terms of Use (the "Terms") govern the relationship between SupportYourApp, Inc., a legal entity incorporated and acting under the law of the State of Delaware, registered at 1007 North Orange Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA ("Label Your Data", "we", "us", "our), and you ("Affiliate", "you", "your") as a participant in the Program.
By submitting an application to participate in the Program, you agree to be bound by these Terms. If you do not agree to these Terms, do not apply to or participate in the Program.
1.1 Client: A Lead that enters into a service agreement or similar arrangement with Label Your Data.
1.2 Commission: The fee payable by Label Your Data to the Affiliate for a successful referral resulting in a Client, as detailed in Section 5 below.
1.3 Confidential Information: All non-public data, information, and materials disclosed by Label Your Data to the Affiliate, including trade secrets, know-how, product information, pricing, customer identities, business plans, and financial information.
1.4 Lead: Any person, company, or other organization identified and introduced in writing to Label Your Data by the Affiliate who may be interested in Label Your Data's services, and with whom Label Your Data had not already had negotiations or discussions regarding potential services.
1.5 Services Fees: The core fees paid by the Client for the primary services provided by Label Your Data under their service agreement, excluding additional fees such as integration fees, hardware fees (e.g., laptops), installation fees (e.g., MDM, DLP, VDI), or other device usage
2.1 Application Required: To participate in the Program, potential Affiliates must submit a complete and accurate application through Label Your Data's official registration form available on https://supportyourapp.com/affiliate/. Submission of an application does not guarantee acceptance into the Program.
2.2 Label Your Data Approval: Participation in the Program is subject to Label Your Data's prior review and explicit written approval. Label Your Data reserves the right to approve or reject any application in its sole discretion, without obligation to provide reasons for rejection.
2.3 Authorization: An Affiliate is only considered authorized ("Authorized Affiliate") to participate in the Program upon receiving a written confirmation email from Label Your Data sent to the email address provided during registration.
2.4 Acceptance of Terms: By submitting an application, you represent that you have read, understood, and agree to be bound by these Terms of Use. These Terms become effective and binding upon your receipt of Label Your Data's written approval email.
2.5 Unique Identifiers: Upon approval, Label Your Data may provide the Authorized Affiliate with unique tracking links, codes, or identifiers ("Tracking IDs"). Only Leads or sales tracked through Label Your Data's systems using these valid, Label Your Data-issued Tracking IDs assigned to an Authorized Affiliate will be eligible for Commissions under these Terms, unless otherwise communicated by Label Your Data.
2.6 Affiliate Role: An Authorized Affiliate's role is to identify and introduce potential Leads to Label Your Data in writing to [email protected] (or through other methods explicitly approved by Label Your Data), using their best efforts to facilitate introductions and communications, all in accordance with these Terms.
2.7 Eligibility Restriction – Internal Staff: Label Your Data may, at its sole discretion, limit or restrict participation in this Program by current employees, contractors, or other active personnel of Label Your Data (collectively, “Staff”). Any participation or referrals by Staff may be subject to prior written approval from Label Your Data’s executive management and may be deemed ineligible for Commission without such approval.
3.1 To qualify for a Commission, a Lead must be introduced in writing by you to Label Your Data by submitting the Lead to [email protected], or through another method explicitly approved by Label Your Data.
3.2 You will not be eligible for a Commission for any Lead:
3.3 Label Your Data Due Diligence and Right to Reject Leads: Label Your Data reserves the right to conduct its own due diligence, including but not limited to Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions checks, on any Lead introduced by an Affiliate. Label Your Data may, in its sole and absolute discretion, reject any Lead based on the results of such due diligence or for any other reason related to its internal policies, risk assessment, or legal/regulatory requirements. Label Your Data shall have no obligation to disclose the specific reasons for rejecting a Lead to the Affiliate. A rejected Lead cannot become a Client for the purposes of Commission eligibility under this Program through the Affiliate’s introduction. Leads rejected under this Section 3.3 may not be resubmitted by the same or different name without prior written approval.
You represent, warrant, and agree to the following:
4.1 Authority: You have the full right, power, and authority to enter into and perform according to these Terms.
4.2 Verification Information: You agree to provide Label Your Data, upon request, with all information and documentation reasonably necessary for Label Your Data to verify your identity, business legitimacy, compliance with these Terms, and information required for tax reporting or payment processing (such as relevant tax forms, identification documents, or business registration details). You warrant that all such information provided is accurate and complete. Failure to provide requested information promptly may result in delay or forfeiture of Commission payments or termination of your participation in the Program.
4.3 Taxes: You acknowledge and agree that you are acting as an independent contractor. You are solely responsible for the payment of all applicable taxes (including, but not limited to, income tax, VAT, GST, self-employment taxes) related to the Commissions you receive under this Program in your jurisdiction(s). The Company will not withhold any taxes from Commissions unless explicitly required by applicable law. You agree to indemnify and hold the Company harmless from any claims, liabilities, costs, or expenses related to your tax obligations.
4.4 Compliance with Laws: You will comply with all applicable laws, regulations, and industry standards in your performance under these Terms and in all related activities, including but not limited to those concerning marketing, advertising, data protection, privacy (including GDPR, CCPA where applicable), consumer protection, anti-spam, anti-bribery, and economic sanctions.
4.5 Marketing & Promotion Restrictions:
4.6 Non-Disparagement: You agree not to make any false, misleading, or disparaging statements, written or oral, about Label Your Data, its employees, services, or business practices.
4.7 Non-Interference and Non-Circumvention: You agree that, during the term of this Agreement and for a period of twelve (12) months thereafter:
Any breach of this clause shall be deemed a material breach and grounds for immediate termination and legal remedies, including injunctive relief and damages.
4.8 Independent Contractor: You acknowledge that your relationship with Label Your Data is that of an independent contractor, not an employee, agent, partner, or joint venturer. You have no authority to bind Label Your Data in any way.
5.1 Commission Rates: Subject to your compliance with these Terms, Label Your Data will pay you Commissions as follows for Clients resulting from Leads tracked via your Tracking ID or otherwise:
5.2 Commission Duration: Commissions are payable only for the first twelve (12) months of the Client relationship.
5.3 Payment Conditions:
5.4 Payment Method: Commissions will be paid via Bank Transfer, ACH, PayPal, or other payment methods as explicitly agreed upon in writing by Label Your Data.
5.5 Fees: Wire transfer fees or other payment processing fees charged by your bank or payment provider are your responsibility. Fees charged by Label Your Data's bank are Label Your Data's responsibility.
5.6 Reporting: Label Your Data may provide reports on Lead status and paid Services Fees upon your reasonable request.
5.7 Clawback/Reversals: Label Your Data reserves the right to reverse or reclaim Commissions previously paid or credited if:
5.8 Suspension of Payments Upon Breach: In the event that Label Your Data, in its sole discretion, reasonably believes that the Affiliate is in material breach of these Terms (including, without limitation, Sections 4, 6, 7, or 8), Label Your Data reserves the right to suspend payment of any Commissions otherwise payable until such breach is resolved to Label Your Data’s satisfaction. If the breach is confirmed, such Commissions may be permanently forfeited at Label Your Data’s discretion. Label Your Data shall have no liability to the Affiliate for any suspended or forfeited Commissions under this clause.
6.1 Independent Controllers: For the purposes of applicable data protection laws (e.g., GDPR, CCPA), both Label Your Data and Affiliate acknowledge that each acts as an independent data controller regarding the personal data it processes in connection with these Terms. Each party shall independently determine the purposes and means of processing personal data and shall bear separate responsibility for its processing activities.
6.2 Affiliate Obligations:
7.1 Sanctions Compliance:
7.2 Anti-Bribery Compliance:
8.1 Definition of Confidential Information: You may receive confidential, proprietary, or sensitive information from Label Your Data (“Confidential Information”) in connection with your participation in the Program. Confidential Information includes, without limitation: business plans, strategies, pricing, customer lists, marketing data, financial information, service offerings, internal procedures, employee data, technical documentation, source code, trade secrets, and any information marked as “confidential” or which a reasonable person would understand to be confidential under the circumstances.
8.2 Use Limitation: You agree to use such Confidential Information solely for the purpose of fulfilling your obligations under the Program and not for any personal benefit or for the benefit of any third party.
8.3 Non-Disclosure: You shall not disclose Confidential Information to any third party without the prior written consent of Label Your Data, except to your employees or agents who have a strict need to know such information for purposes directly related to the Program, and who are bound by written obligations of confidentiality no less protective than those set forth herein.
8.4 Security Measures: You agree to maintain the same degree of care you use to protect your own confidential information (but in no event less than a reasonable standard of care) to prevent unauthorized use or disclosure of Label Your Data’s Confidential Information.
8.5 Return or Destruction: Upon termination of your participation in the Program or upon Label Your Data’s written request, you agree to promptly return or destroy all Confidential Information in your possession or control and certify such return or destruction in writing upon request.
8.6 Survival: Your obligations under this Section shall survive for five (5) years following the termination of your participation in the Program, or indefinitely in the case of trade secrets or personal data protected by law.
8.7 Exceptions: The obligations in this Section shall not apply to information that:
8.8 Remedies: You acknowledge that any breach of this Section may cause irreparable harm to Label Your Data for which monetary damages may be inadequate, and Label Your Data shall be entitled to seek injunctive or equitable relief in addition to other available legal remedies.
9.1 Label Your Data grants you a limited, non-exclusive, non-transferable, revocable license to use its name, logos, and trademarks (“Brand Assets”) solely as provided by Label Your Data through your assigned Tracking IDs or other materials, and only for the purpose of promoting its services under this Program, strictly adhering to the Brand Guidelines and these Terms.
9.2 All intellectual property rights in Label Your Data's services, website, materials, and Brand Assets remain the sole property of Label Your Data.
9.3 You acknowledge that a breach of this Section 9 may cause irreparable harm for which monetary damages may be an insufficient remedy, and Label Your Data shall be entitled to seek equitable relief, including injunction, without posting bond.
10.1 These Terms commence upon Label Your Data sending the written approval email (as described in Section 2) and continue until terminated by either party.
10.2 Either party may terminate your participation in the Program, with or without cause, upon ten (10) days' written notice to the other party. Notice via email to the addresses specified herein is sufficient.
10.3 Label Your Data may terminate your participation immediately, without notice, in the event of your breach of Sections 4, 6, 7, or 8.
10.4 Upon termination:
11.1 THE PROGRAM AND ANY LABEL YOUR DATA MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
11.2 TO THE FULLEST EXTENT PERMITTED BY LAW, LABEL YOUR DATA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR PARTICIPATION IN THE PROGRAM.
11.3 IN NO EVENT SHALL LABEL YOUR DATA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PROGRAM EXCEED THE TOTAL AMOUNT OF COMMISSIONS PAID OR PAYABLE TO YOU UNDER THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12.1 You agree to indemnify, defend, and hold harmless Label Your Data and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: (a) your participation in the Program, (b) your breach of any representation, warranty, or obligation under these Terms, or (c) any negligence or willful misconduct by you.
13.1 Label Your Data reserves the right to modify these Terms at any time in its sole discretion. We will provide notice of significant changes (e.g., by posting updated Terms on our website or via email to your registered email address). Your continued participation in the Program after such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
14.1 These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
14.2 The parties agree to first attempt to resolve any dispute arising out of or relating to these Terms through good faith negotiations between authorized representatives. The disputing party must provide written notice to the other party.
14.3 If negotiations fail, each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in the State of Delaware for the resolution of any disputes.
15.1 Entire Agreement: These Terms constitute the entire agreement between you and Label Your Data regarding the Program and supersede all prior agreements or understandings, written or oral.
15.2 Assignment: You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Label Your Data. Any attempted assignment without consent is void. Label Your Data reserves the right to assign its rights and obligations under these Terms, in whole or in part (including, but not limited to, the obligation to pay Commissions), to a designated affiliate of Company upon written notice to Affiliate. Affiliate hereby consents to such assignment. Upon such assignment, the designated affiliate shall assume the assigned rights and obligations, and the assigning Company entity shall be released from those assigned obligations accrued after the effective date of assignment, unless otherwise specified in the assignment notice.
15.3 Notices: All official notices hereunder shall be in writing and sent to the following email addresses (or as updated by either party upon written notice):
15.4 Non-Exclusive Nature: Nothing in these Terms restricts Label Your Data from working with other affiliates or from independently pursuing similar leads.
15.5 Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
15.6 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
By applying to and, if approved, participating in the Label Your Data Affiliate Program, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.